How to verify my meter configuration is correct

Use this step-by-step verification to confirm a meter is properly configured:

Step 1: Find the meter

Go to Buildings → select your building → Meters tab. Find the meter by name or meter number.

Step 2: Check basic properties

• Name: Is it clearly labeled? (e.g., "Main Electricity Meter")
• Meter number: Does it match the number on your physical meter or utility invoice?
• Type/Energy carrier: Is it set to the correct type? (electricity, heating, water, gas, etc.)
• Unit: Does the unit match your data source? (kWh, m³, etc.)
• Status: Must be "Active" for data to appear in dashboards

Step 3: Check assignment

• Assignment type: "Building" for main meters, "Tenant"/"Local" for sub-meters
• Building: Correct building selected?
• If it's a sub-meter: Is the parent meter set?

Step 4: Check data flow

• Go to Analytics → Data Import
• Find the data source linked to this meter
• Check the health indicator (green = receiving data, red = stale)
• Check the last import date

Step 5: Verify in dashboard

• Go to Analytics → Energy (or Water/Gas/Waste depending on meter type)
• Select the correct building
• Set the date range to when you know data exists
• The meter should appear in the chart and meter selector

If any step fails

• Wrong type? Edit the meter and change the energy carrier
• Inactive? Edit the meter and set status to "active"
• No data source? Set up a data import in Analytics → Data Import
• Not in dashboard? Check that assignment type and building are correct