Privacy Policy

Last updated: May 30, 2026

At inbilit, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our property management platform.

Our GDPR Commitment

inbilit is operated from within the European Economic Area (EEA) and is fully committed to compliance with the General Data Protection Regulation (GDPR). We process your data lawfully, fairly, and transparently. You have the right to access, correct, delete, or export your personal data at any time.

1. Information We Collect

Personal Information

When you create an account, we collect:

  • Name and email address
  • Company/organization name
  • Billing information (processed by our payment provider, not stored by us)
  • Building and property information you provide

Usage Data

We automatically collect:

  • Log data (IP address, browser type, pages visited)
  • Device information
  • Usage patterns to improve our service

2. How We Use Your Information

We use your information to:

  • Provide and maintain our service
  • Process your transactions (via our payment provider)
  • Send you service-related communications
  • Provide customer support
  • Improve our platform based on usage analytics
  • Ensure security and prevent fraud

3. Data Storage & Security

Regional Data Residency

Your data is stored in the region closest to you. EU users are served by infrastructure located within the European Union, and US users are served by infrastructure located in the United States. We use industry-standard encryption (TLS 1.3) for data in transit and AES-256 encryption for data at rest. We never sell your data to third parties.

4. Your Rights (GDPR)

Under GDPR, you have the following rights:

Right to Access

Request a copy of all personal data we hold about you.

Right to Rectification

Request correction of inaccurate personal data.

Right to Erasure ("Right to be Forgotten")

Request deletion of your personal data. We will erase your data within 30 days of your request, unless we have a legal obligation to retain it.

Right to Data Portability

Export your data in a machine-readable format (JSON/CSV).

Right to Withdraw Consent

Withdraw consent for data processing at any time.

To exercise any of these rights, contact us at support@inbilit.com or use the data management tools in your account settings.

5. Your Rights (United States)

If you are a resident of California or another U.S. state with consumer privacy legislation (such as the California Consumer Privacy Act / CCPA, Virginia CDPA, Colorado CPA, or Connecticut CTDPA), you may have additional rights including:

Right to Know

Request disclosure of what personal information we collect, use, and share.

Right to Delete

Request deletion of your personal information, subject to certain exceptions.

Right to Opt-Out of Sale

We do not sell your personal information. There is nothing to opt out of.

Right to Non-Discrimination

We will not discriminate against you for exercising your privacy rights.

To exercise any of these rights, contact us at support@inbilit.com. We will respond to verifiable requests within 45 days as required by applicable law.

6. Cookies

We use essential cookies to maintain your session and preferences. We also use analytics cookies to understand how our service is used. You can manage cookie preferences from the footer of our website.

7. Third-Party Services

We use the following third-party services:

  • Supabase - Database and authentication (EU servers)
  • AWS - File storage (EU region)

Each service has its own privacy policy. We only share the minimum data necessary for these services to function.

8. Data Retention

We retain your data for as long as your account is active. After account deletion:

  • Personal data is deleted within 30 days
  • Anonymized usage data may be retained for analytics
  • Billing records are retained as required by law (typically 7 years)

9. Children's Privacy

Our service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email. The "Last updated" date at the top indicates when this policy was last revised.

11. Contact Us

For privacy-related inquiries or to exercise your data rights:

inbilit — Property Management