How do I enable two-factor authentication (MFA) on my account?
Two-factor authentication (2FA/MFA) adds an extra layer of security by requiring a code from your authenticator app in addition to your password.
To enable MFA
- Go to Settings → Security tab (shield icon)
- Find the "Two-Factor Authentication" section
- Click "Enable MFA"
- Scan the QR code with your authenticator app (Google Authenticator, Microsoft Authenticator, Authy, or 1Password)
- If you can't scan, manually enter the secret code shown below the QR code
- Enter the 6-digit code from your authenticator app
- Click "Verify & Enable"
Once enabled, you'll see the status change to "Enabled" (green). The next time you log in, you'll be prompted for a 6-digit code from your authenticator app after entering your password.
To disable MFA
- Go to Settings → Security tab
- Click "Disable MFA"
- Confirm in the warning dialog
Troubleshooting
- If the verification code doesn't work, make sure your phone's time is synchronized (authenticator apps are time-based)
- If you lose access to your authenticator app, contact [email protected] to regain access
- Each user sets up their own MFA — it's not an account-wide setting