How do I view my subscription plan and payment history?

Your subscription and payment details are managed in the Billing section of Settings.

To view your plan

1. Go to Settings → Billing tab (currency icon)
2. Your current plan name, status, amount, and next billing date are shown at the top

Plan statuses

• Active: Your subscription is running normally
• Trialing: You're on a free trial period
• Past Due: A payment failed — update your payment method to avoid service interruption
• Canceled: Your subscription has been canceled (access continues until the period end)
• Paused: Your subscription is temporarily paused

Payment history is shown below the plan details. Each payment shows the date, amount, status, and a link to view the receipt.

To manage your payment method

Click "Manage Payment Method" — this opens Stripe's secure portal where you can update your credit card or payment details.

To cancel your subscription

1. Click "Cancel Subscription"
2. Confirm in the dialog
3. Your subscription remains active until the end of the current billing period — you won't lose access immediately

Available plans: Starter, Professional, and Enterprise, with energy analytics available as a modular add-on. Each tier has different building, tenant, and user limits — Starter includes 3 users in total (the account owner plus 2 colleagues), Professional 10, and Enterprise is effectively unlimited. Contact [email protected] for plan comparisons or custom pricing.