What should I ask my meter supplier or BMS vendor to connect data to Inbilit?

When contacting your meter supplier, logger vendor, or Building Management System (BMS) provider, here is exactly what to ask to get your data flowing into Inbilit.

The key question

"I need to integrate my meter/sensor data with a third-party cloud platform. What data export or API options do you offer?"

Follow-up questions based on their answer

If they offer a REST API

• "Can you provide the API documentation? Ideally a Swagger or OpenAPI specification URL."
• "How do I generate an API key or access token for my account?"
• "What is the base URL for API requests?"
• "Does the API support filtering by date range so we can fetch only new readings?"

If they offer webhook/HTTP push

• "How do I configure an outbound webhook URL in your system?"
• "What format does the webhook payload use (JSON, XML)?"
• "Can I set a shared secret for webhook signature verification?"

If they only offer MQTT

Inbilit cannot subscribe to a broker, so steer the conversation elsewhere:

• "Can the same readings be sent as an HTTP POST to a URL we provide?"
• "Can you schedule a CSV export by email instead?" If neither is possible, you need a bridge on your side (for example Node-RED) that subscribes to the topic and POSTs the readings to a webhook data source.

If they offer email reports

• "Can you set up automatic CSV email delivery to a specific email address?"
• "What format is the attachment (CSV, XLSX)?"
• "How often can reports be scheduled (daily, weekly, monthly)?"

If they only offer CSV download

• "Where in your portal can I download CSV/Excel files of my meter readings?"
• Ask if they can automate it via email instead

Tip: Many suppliers have a support or integration team that handles these requests regularly. Mention you need "API credentials for a third-party energy management platform" — they will know what you mean.

Once you have the credentials: Go to Analytics → Data Import, select the matching import method, enter the credentials, and the platform's AI builder will set up the rest automatically.