How do I create and customize an invoice template?
Invoice templates control how your tenant bills look and what line items they include. Go to Tenant Billing → Templates to manage them.
The Templates page has two tabs
- My Templates: Templates you have created or customized
- Gallery: Pre-built professional templates you can use as a starting point
To create a template
- Click "New Template" or duplicate an existing one from the Gallery
- Give it a name and optional description
- Configure the layout settings — invoice title, labels (e.g., "INVOICE" or "FAKTURA"), date format locale, footer text, and your business name/address
- Choose display options — toggle visibility of logo, FROM section, BILL TO section, quantity/unit price columns, allocation details, and more
- Add line items — each line item represents a cost category (Electricity, Water, Heating, Rent, Common Costs, etc.)
For each line item, configure
- Name and description: What the tenant sees (e.g., "Electricity — Local Area")
- Billing source: Where the amount comes from — uploaded invoices, meter data, fixed monthly amount, or hybrid
- Calculation method: Fixed, by area, by consumption, by percentage, or cost allocation matrix
- Allocation method: Tenant-specific, common area by area, common area equal, or split local/common
- Tax rate: VAT percentage (e.g., 25%)
- Surcharge: Optional markup per line item
Assigning templates
- Set a template as "Default" for a building — it will be auto-selected when creating bills
- Assign to specific buildings or even specific tenants
- Each building can have one default template, but you can switch templates during bill creation
Where to go: Tenant Billing → Templates (the purple card on the billing dashboard).