Help Center · Data Import

Can Inbilit fetch files from an SFTP server?

No. Inbilit cannot log in to an SFTP or FTP server and collect files on a schedule, and there is no SFTP option among the import methods on Analytics → Data Import. If your utility or BMS supplier offers "we can drop a CSV on your SFTP", that drop cannot be the delivery path into the platform on its own.

What to do instead, in order of preference

  1. Ask the supplier to email the same report. Most systems that can write a scheduled file to SFTP can also send it as an email attachment. That maps onto the Automated Email Reports method, and the delivery stays automatic.
  2. Ask whether the same data is available from an API. If the supplier has a REST API with documentation, use Instant API Sync and the platform fetches on a schedule.
  3. Ask whether their system can POST the readings. Anything that can make an outbound HTTP request can feed a Real-Time Push (Webhook) data source.
  4. Upload the files by hand. If the supplier can only write to SFTP, download the files from that server yourself and use Manual File Upload. This works for backfills and low-frequency reports, but it is manual — nothing arrives unless somebody uploads it.
  5. Automate the last step yourself. If you already have a machine that can read the SFTP drop folder, a small script on your side can POST each new file's readings to a webhook data source. From the platform's point of view that is an ordinary webhook source.

Why this matters for planning: if you are negotiating a data-delivery agreement with a supplier, put email, API, or HTTP push in the contract rather than an SFTP drop. Retrofitting a delivery method afterwards is usually harder than asking for the right one up front.

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Can Inbilit fetch files from an SFTP server? | inbilit Help