What do the data source health indicators mean?

There are two health signals, and they answer different questions. The per-import one is the one to use; the coloured dot in the header is only a coarse alarm.

1. The health line on each import (the useful one)

Go to Analytics → Data Import. Under the status badge of every import that has an ongoing fetcher — an API connection or a webhook source — there is a second line:

• "Auto-fetch OK · 2 hours ago" — the last fetch succeeded at that time.
• "Auto-fetch retrying (3×)" — recent attempts failed; the fetcher is still running and backing off. Hover it to see the last error.
• "Auto-fetch failing (7×)" — repeated failures, with a "Retry now" action that clears the counter and fetches immediately.
• "Auto-fetch paused" — the fetcher is not scheduled at present.
• "Auto-fetch disabled — API key rejected" — the source kept answering 401/403, so the connection was switched off rather than hammering it with a dead credential. Fix the credential at the vendor, then click "Re-enable".
• No line — either the import has no ongoing fetcher (a one-off file upload), or it has one that has never run yet.

Is "2 hours ago" good or bad? It depends on the source.

The platform does not decide that for you, because it cannot: a gateway configured to push every hour is broken after two or three missed pushes, while a monthly utility report is entirely healthy at 25 days old. Compare the "OK · X ago" time with the fetch interval you configured on the import, or with the schedule the sender was set up with. That comparison — not a fixed number of hours — is what tells you whether a source has gone quiet.

2. The status dot in the Analytics header (a backstop, not a health report)

The small dot at the right of the Analytics header covers the whole account:

• Green — nothing has tripped the alarm.
• Amber, "Data delayed from N source(s)" — an entire source type has produced no readings for more than seven days.
• Red — the analytics service itself could not be reached, or the status check failed.

Seven days is deliberately generous so the dot doesn't cry wolf for weekly and monthly feeds. It is a floor, not a definition of healthy — a green dot does not mean your hourly feed arrived this hour. Always check the per-import health line for anything time-sensitive.

Remember: Since Inbilit only receives data (GET-only), a stalled source almost always points to a sender-side issue. Contact your data provider or check the external system's logs.