My webhook returns 200 but no data appears in dashboards

A 200 OK means the platform accepted the readings — but accepted is not the same as visible. There's a meter-discovery step in between that needs your action.

How discovery works

When a webhook delivers readings for a point_id the platform doesn't recognize yet, the readings are saved and the point_id is added to a "discovered meters" list. They don't appear in dashboards until you turn each discovered point into a real meter and assign it to a building (and optionally a local or common area).

Step-by-step

Go to Analytics → Meters and switch to the "From Data Imports" view.
Expand your webhook import — each new point_id from your gateway appears here as a discovered meter, with the number of readings already staged for it.
Click "New" to create a meter from that point (name, energy carrier and unit are pre-filled from the discovery), or "Connect" to attach the point to a meter you already created.
After the point is connected, the staged readings backfill into the meter automatically — the next dashboard refresh will show them.

The same "Connect" step is reachable from Analytics → Data Import: the Meters column on your import's row shows "N discovered" and opens the Connect Meters dialog. That dialog only links points to meters that already exist; use the "New" button on Analytics → Meters when the meter doesn't exist yet.

Common reasons data still won't show after meter creation

The meter's assignment type doesn't match the dashboard you're looking at. Local-level meters won't appear in the building-level overview.
The meter status is "inactive" or "maintenance". Only "active" meters render.
The dashboard's time range doesn't include the timestamps you pushed.
The energy carrier on the meter doesn't match the dashboard tab (a meter set to "gas" won't appear on the Heating tab even if the values are heat).
The data_value_type on the meter is wrong (gauge vs cumulative) so totals look off — see the "Cumulative vs gauge" article.

Where to check: Buildings → your building → Meters tab → click the meter → verify type, status, assignment type, and data_value_type.